Get answers to common questions about MY LIVE features, usage, and pricing.
As a user, you can watch live streams, shop products, follow creators, chat, comment, check out stats, and compare on leaderboards—all part of an engaging live shopping experience.
MY LIVE uses an intuitive, swipe-based interface like popular social apps. Browse live streams, explore content, and shop seamlessly. Think TikTok, but for live shopping!
Yes! MY LIVE is 100% free for viewers. Download the app, browse, shop, and interact at no cost.
Click on a product shown during a live stream, replay, or video. You'll be taken directly to the seller's own shop or website to complete the purchase.
No. All purchases and payments happen directly on the seller’s platform. MY LIVE never sees or stores your payment information.
Just a smartphone (iOS or Android) with a stable internet connection. That's it!
Very secure. We use industry-standard encryption and security practices to protect your data and ensure a safe browsing and interaction experience.
We offer flexible packages starting from €49/month depending on your focus (Live Selling or Multistreaming) and usage needs. Check out our detailed Pricing Page for specifics on plans like Spark, Creator, Infinity, Stream, Stream Plus, and Stream Pro.
All plans allow you to go live, create shoppable video content (replays/uploads), tag products, view analytics, and stream in HD. Higher tiers unlock features like Multistreaming, Co-streaming, Polls, Subtitles, Translations, Highlight Editor, and more.
Connect your accounts (YouTube, Facebook, Twitch, TikTok via RTMP etc.) and stream to multiple platforms simultaneously from MY LIVE using RTMP technology. Available on Creator/Infinity and Stream Plus/Pro plans.
Yes! MY LIVE takes **zero commission**. When a viewer clicks a product link, they go to *your* store or affiliate link to purchase. You keep all the revenue and customer data.
Turn your live replays and pre-recorded uploaded videos (like tutorials or demos) into on-demand shopping experiences by tagging products directly within the video player.
Engage your audience with live chat, Q&A sessions, real-time polls, interactive stickers, and timed product drops to create excitement (availability depends on plan).
Yes! If you exceed the minutes in your Live Selling plan, extra bundles are available (e.g., S: €50/5k, M: €79/10k, L: €299/50k). See the Pricing Page.
Can't find the answer you're looking for? Reach out to our team directly or check out our blog for more insights.
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